Privacy Policy

Last updated: August 16, 2026

This Privacy Policy explains how NodalCompany LLC, operating marrakeshrug.com under the Marrakesh Rug brand (“we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect:

  • Contact information: name, email address, phone number, billing address, and shipping address.
  • Order information: products purchased, selected options, order history, delivery details, and transaction information.
  • Account information: login and profile information if you create an account.
  • Device and usage information: IP address, browser type, device type, time zone, cookie identifiers, and website activity.
  • Communications: messages, custom rug requests, images, and other information you provide to customer support.

2. How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that support our store, payments, analytics, fraud prevention, shipping, and customer service.

3. How We Use Information

  • Process payments, fulfill orders, and arrange delivery.
  • Provide order confirmations, tracking updates, returns, refunds, and customer support.
  • Create and manage custom rug orders.
  • Improve our website, products, and customer experience.
  • Prevent fraud, abuse, and security incidents.
  • Comply with legal, tax, accounting, and regulatory obligations.
  • Send marketing messages where permitted by law. You may unsubscribe at any time.

4. How We Share Information

We may share personal information only as necessary with Shopify, payment processors, shipping carriers, analytics providers, marketing providers, customer-support providers, professional advisers, and legal or regulatory authorities. We do not sell personal information for money.

5. Cookies

We use cookies and similar technologies to operate the store, remember preferences, analyze traffic, improve performance, and support advertising where permitted. You can manage cookies through your browser or any cookie controls available on our website.

6. Data Retention and Security

We retain personal information only as long as reasonably necessary to provide our services, maintain business and tax records, resolve disputes, and comply with legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of online transmission or storage is completely secure.

7. Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, portability, or restriction of your personal information, or to object to certain uses. You may also opt out of marketing communications. To submit a request, contact us using the details below. We may need to verify your identity.

8. International Processing

Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

9. Third-Party Links

Our website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

10. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted here with a new “Last updated” date.

12. Contact Us

NodalCompany LLC
30 N Gould St Ste N
Sheridan, WY 82801, United States
Email: support@marrakeshrug.com
WhatsApp: +1 (307) 310-6544
Website: marrakeshrug.com